Contact Us

Thank you for visiting TwistLab™.

We are committed to providing excellent customer support and ensuring that your shopping experience is smooth and enjoyable. If you have any questions regarding our products, orders, shipping, returns, or general inquiries, our support team is here to help.

Customer Support

Website: https://twistlab.site

Email: support@twistlab.site

Phone: +1 778 566-5299

Business Address

303-20350 54 Ave
Langley, BC, V3A 8J4
Canada

Support Hours

Monday – Friday: 9:00 AM – 5:00 PM (PST)
Saturday – Sunday: Closed

Response Time

We strive to respond to all inquiries within 24–48 business hours. During peak periods, response times may be slightly longer, but we will do our best to assist you as quickly as possible.

Order Assistance

When contacting us about an existing order, please include:

  • Your full name
  • Order number
  • Email address used for purchase
  • A brief description of your inquiry

Providing this information helps us resolve your request more efficiently.

Thank you for choosing TwistLab™. We appreciate your trust and look forward to assisting you.